Provider Support Education & Resources

Manuals, Training & More

Provider Manuals

Anthem Blue Cross Cal MediConnect Plan Directories

Resources
Tutorials
Community Based Adult Services Toolkit

The following documents and links are applicable to the Community Based Adult Services (CBAS) Medi-Cal benefit, and are placed here for the convenience of Adult Day Health Care (ADHC) Providers.

Some documents appear elsewhere on this site and are not specific to the CBAS benefit; however, they are useful and/or necessary to ADHC Providers.

Resource Library for Office Improvements

Welcome to the Anthem Blue Cross Resource Library for Office Improvements

Dealing with the concerns of a large number of patients can be difficult and taxing at times. As such, we would like to suggest some potential educational solutions to clinician-patient communication and service-type issues that you may encounter with your patient population.

Communication:

Behavioral Skill Building:

How to handle saying no to the customer:

Stress Modification:

Changing the Environment:

ICD-10
Miscellaneous