Contact Us

Provider Helpline

For provider questions and claims issues

Hoosier Healthwise

Phone: 1-866-408-6132
Fax: 1-866-406-2803

Healthy Indiana Plan

Phone: 1-844-533-1995
Fax: 1-866-406-2803

Hoosier Care Connect

Phone: 1-844-284-1798
Fax: 1-866-406-2803

Prior authorizations – Phone

Utilization Management, Behavioral Health and Pharmacy

Hoosier Healthwise:1-866-408-6132
HIP: 1-844-533-1995
Hoosier Care Connect: 1-844-284-1798

Page Last Updated: 04/18/18

Prior authorizations – Fax

Utilization Management

Physical health inpatient and outpatient services:
1-866-406-2803
Concurrent reviews for inpatient, skilled nursing facility, long-term acute care hospital and acute inpatient rehabilitation: 1-844-765-5156
Outpatient services such as durable medical equipment, pain management, home health care, orthotics, formula, speech therapy, occupational therapy and physical therapy: 1-844-765-5157

Pharmacy

Prescriptions: 1-844-864-7860
Medical Injectables: 1-888-209-7838

Behavioral Health

Inpatient: 1-877-434-7578
Outpatient: 1-866-877-5229

Provider Relations, Credentialing and Contracting

1-800-455-6805

Anthem EDI Solutions Helpdesk

1-800-470-9630

Case Management Referrals/Right Choices Program

Phone: 1-866-902-1690, Option 2
Fax: 1-855-417-1289

Grievances and Appeals

Hoosire Healthwise

Phone: 1-866-408-6132
Fax: 1-855-535-7445

Healthy Indiana Plan

Phone: 1-844-533-1995
Fax: 1-855-535-7445

Hoosire Care Connect

Phone: 1-844-284-1798
Fax: 1-855-535-7445