Provider Helpline
For provider questions and claims issues
Hoosier Healthwise
Phone: 1-866-408-6132
Fax: 1-866-406-2803
Healthy Indiana Plan
Phone: 1-844-533-1995
Fax: 1-866-406-2803
Hoosier Care Connect
Phone: 1-844-284-1798
Fax: 1-866-406-2803
Prior authorizations – Phone
Utilization Management, Behavioral Health and Pharmacy
Hoosier Healthwise:1-866-408-6132
HIP: 1-844-533-1995
Hoosier Care Connect: 1-844-284-1798
Page Last Updated: 04/18/18
Prior authorizations – Fax
Utilization Management
Physical health inpatient and outpatient services:
1-866-406-2803
Concurrent reviews for inpatient, skilled nursing facility, long-term
acute care hospital and acute inpatient rehabilitation: 1-844-765-5156
Outpatient services such as durable medical equipment, pain
management, home health care, orthotics, formula, speech therapy,
occupational therapy and physical therapy: 1-844-765-5157
Pharmacy
Prescriptions: 1-844-864-7860
Medical Injectables: 1-888-209-7838
Behavioral Health
Inpatient: 1-877-434-7578
Outpatient: 1-866-877-5229
Provider Relations, Credentialing
and Contracting
1-800-455-6805
Anthem EDI Solutions Helpdesk
1-800-470-9630
Case Management Referrals/Right
Choices Program
Phone: 1-866-902-1690, Option 2
Fax: 1-855-417-1289
Grievances and Appeals
Hoosire Healthwise
Phone: 1-866-408-6132
Fax: 1-855-535-7445
Healthy Indiana Plan
Phone: 1-844-533-1995
Fax: 1-855-535-7445
Hoosire Care Connect
Phone: 1-844-284-1798
Fax: 1-855-535-7445