Provider Support Helping Members

COVID-19 News and Updates

COVID-19 update: Suspension of select prior authorization rules and significant policy adjustments in response to unprecedented demands on health care providers

Anthem Blue Cross and Blue Shield (Anthem) recognizes the intense demands facing doctors, hospitals and all health care providers in the face of the COVID-19 pandemic. Today, unless otherwise required under state and federal mandates as detailed below, Anthem health plans will suspend select prior authorization (PA) requirements, member cost sharing, claims review and handling protocols to allow health care providers to focus on caring for patients diagnosed with COVID-19.

IHCP COVID-19 Response: COVID-19 policy FAQs as of April 16

The Indiana Health Coverage Programs (IHCP) is providing this frequently asked questions (FAQs) bulletin on member eligibility for providers during the public health emergency due to the coronavirus disease 2019 (COVID-19).

Listen now! Webinar recording available from Anthem Blue Cross and Blue Shield for network providers on SBA loans and other federal relief programs in response to COVID-19

We are committed to helping care providers learn how you can secure resources to support yourselves and your business during the COVID-19 crisis. On April 30, 2020, we hosted a webinar to share information and resources with network providers regarding opportunities to access loans through the U.S Small Business Administration (SBA) and other federal programs in response to the economic impact of COVID-19 on care providers that are also small employers.

IHCP COVID-19 Response: Telemedicine FAQs as of April 21

The Indiana Health Coverage Programs (IHCP) is providing this frequently asked questions (FAQs) bulletin on telemedicine services for providers during the public health emergency due to the coronavirus disease 2019 (COVID-19).

Federal resources available for health care providers and employers in the federal CARES Act

Anthem, Inc. advocated for Congress to provide sufficient funding for hospitals to be able to address those in need of care, and we strongly support federal and state efforts to address the financial needs of care providers. To help care providers navigate the resources available to them, we complied information on programs that could deliver additional financial relief during this crisis.

2020 Provider Quality Incentive Program — Essentials

This presentation covers 2020 health plan updates, 2020 Provider Quality Incentive Program Essentials (PQIP E), Provider Care Management Solutions (PCMS), and telehealth changes in response to COVID 19.

IHCP COVID-19 Response: IHCP responds to telemedicine FAQs as of April 1, 2020

The Indiana Health Coverage Programs (IHCP) is providing this frequently asked question (FAQ) bulletin to providers due to the change in telemedicine and telehealth during the current coronavirus disease 2019 (COVID-19) public health emergency. The following definitions have been revised to accommodate this current situation:

COVID-19 information from Anthem Blue Cross and Blue Shield

Anthem is closely monitoring COVID-19 developments and how the novel coronavirus will impact our customers and provider partners. Click below for the latest information for Providers.

Page Last Updated: 5/7/2020