Provider Support Quality Assurance

Quality Improvement

The goal of Anthem Blue Cross and Blue Shield is continuous, measurable improvement in the delivery of and access to high quality health care. We follow regulatory and accrediting body requirements to monitor and evaluate the quality, safety and appropriateness of the medical and behavioral health care services offered in our health network. See Chapter 19 in our Provider Manual for detailed information regarding our quality improvement programs.

Page Last Updated: 6/19/2019