COVID-19 Information
HealthKeepers, Inc. is committed to helping Anthem HealthKeepers Plus members gain timely access to care and services, and we support measures to help prevent the spread of COVID-19. Our team of experts is closely monitoring developments and assessing their impact on our members and health care provider partners.
COVID-19 updates
Get the latest news and information from the Centers for Disease Control and Prevention (CDC) .
Medicaid updates
- Federal Public Health Emergency Extension
- Coverage of COVID-19 Vaccine Boosters
- Update Face-To-Face Supervisory and Case Management Visits
- Coverage of COVID-19 Oral Antiviral Products (Paxlovid and Molnupiravir)
- Action To Provide Certain Operational Relief For Hospitals and Healthcare Workers, Via Declaration of A Limited State of Emergency
- COVID-19 Vaccine Administration by Pharmacists, Pharmacy Interns, and Pharmacy Technicians under the Federal PREP Act Declaration and its Amendments (January 11, 2022)
- Janssen (Johnson & Johnson), Moderna COVID-19 and Pfizer COVID-19 Vaccine Boosters
- Coverage of Pfizer COVID-19 Vaccination, Members Aged 5-11
- Face-To-Face Supervisory and Case Management Visits
- Federal Vaccination Requirement
- Medicaid Bulletin - Federal Public Health Emergency Extended Until January 16, 2022
- Coverage of Additional COVID Vaccine Dose for Certain Immunocompromised Individuals (November 10, 2021)
- Medicaid Bulletin - Eligibility of Pregnant Individuals at the End of their Postpartum Period
- Medicaid Bulletin - Care for Excluded Inpatient Psychiatric Unit Patients in the Acute Care Unit of a Hospital during the Federal Public Health Emergency due to COVID-19
- Care for Excluded Inpatient Psychiatric Unit Patients in the Acute Care Unit of a Hospital during the Federal Public Health Emergency due to COVID-19
- COVID-19 flexibilities ending June 30, 2021 (July 16, 2021)
- Expired COVID-19 flexibilities (July 16, 2021)
- COVID-19 flexibilities expiring June 30, 2021 (enforcement effective 60 days after expiration) (July 16, 2021)
- Active COVID-19 flexibilities (July 16, 2021)
- COVID-19 Information from Healthkeepers, Inc. (June 2021 update)
- Updates to Coverage of COVID-19 Testing (July 8, 2021)
- Updates to Coverage of COVID-19 Testing & Antibody Treatment (April 23, 2021)
- Hospital COVID-19 Vaccine Administration Reimbursement – Effective December 23, 2020 (April 23, 2021)
- COVID Testing Antibody Treatment DMAS FFS Rates (April 23, 2021)
- Update to Reimbursement Rate for COVID-19 Vaccine Administration (April 6, 2021)
- Coverage of COVID-19 Vaccine Administration (12/11/2020)
- COVID-19 Update: Behavioral Health, Addiction and Recovery Treatment Services (10/2/2020)
- COVID-19 Guidance on Face-to-Face Requirements (8/13/2020)
- COVID‐19 Response: DMAS Behavioral Health Providers & Stakeholders (8/12/2020)
- Coverage of COVID-19 Lab Tests (8/7/2020)
- Provider Flexibilities for Developmental Disabilities and Commonwealth Coordinated Care (CCC) Related to COVID-19 (8/6/2020)
- COVID-19 Continuations of Regulatory Flexibilities (8/5/2020)
- COVID-19 Policy Continuation and Guidelines (7/15/2020)
- COVID-19 Update: E&M Payment Increase for Medallion 4 Providers (7/2/2020)
- COVID-19 Clarifications and Changes for Group-based Behavioral Health, Addiction and Recovery Treatment Services (7/1/2020)
- COVID-19 Emergency Relief for Providers (6/30/2020)
- U.S. Department of Health and Human Services Relief Fund for Providers due to COVID-19 (6/22/2020)
- COVID-19 Facility Closure and Reopening List from DMAS (6/18/2020)
- COVID-19 Update: Governor's Executive Orders for Access to Medicaid Covered Services (6/16/2020)
- COVID-19 Update: Behavior Therapy Provider Flexibility
- COVID-19 Reimbursement for Outpatient PT, OT and ST Telehealth Services (5/6/2020)
- COVID-19 Webinar on SBA Loans and Other Federal Relief Programs (5/1/2020)
- COVID-19 Flexibilities for Developmental Disabilities and Anthem CCC Plus Waivers (4/22/2020)
- COVID-19 Resources for Health Care Providers in Federal CARES Act (4/20/2020)
- COVID-19 Update: HealthKeepers, Inc. Suspends Select Prior Authorization Rules (4/6/2020)
- Clarifications and Changes: Behavioral Health and ARTS Provider Flexibilities Related to COVID-19 (3/27/2020)
- Changes Related to COVID-19 (3/25/2020)
- COVID-19 Guidelines for Behavioral Health and Developmental Services Providers (3/23/2020)
- Authorization Extended for LTSS Services due to COVID-19 (3/20/2020)
- Provider Flexibilities Related to COVID-19 (3/19/2020)
- COVID-19 Information for Medicaid Members (3/1/2020)
What is HealthKeepers, Inc. doing to help with access to care, telehealth, and cost sharing for Anthem HealthKeepers Plus members?
Get the answers to these questions and more in our Talking Points PDF .
Provider tools & resources
- Log in to Availity
- Launch Provider Learning Hub Now
- Learn About Availity
- Prior Authorization Lookup Tool
- Prior Authorization Requirements
- Claims Overview
- Member Eligibility & Pharmacy Overview
- Policies, Guidelines & Manuals
- Referrals
- Forms
- Provider Training Academy
- Pharmacy Information
- Electronic Data Interchange (EDI)